Frequently Asked Questions
Find answers to the most commonly asked questions.
Are the licenses original?
Yes, all our licenses are 100% original and certified by Microsoft. Each license can only be activated once.
How long does delivery take?
After your payment is confirmed, your license key and installation instructions are sent to your email immediately. Average delivery time is 1-5 minutes.
What payment methods do you accept?
You can make secure payments with credit card and debit card. All payments are protected with 256-bit SSL encryption.
What is your refund policy?
Full refund is available within 14 days for unactivated licenses. Refunds are not available for activated licenses.
How many devices can I use the license on?
Unless otherwise stated, all licenses are for 1 device. The number of devices is specified on the product page.
Can I get technical support?
Yes, we provide 24/7 free technical support for installation and activation. You can call our support line or send an email.